QuotesFlow

    Privacy Policy

    Last updated: May 15 2026

    At QuotesFlow.io, your privacy matters.

    QuotesFlow helps product-based businesses manage supplier pricing, supplier quote requests, supplier contacts, quote comparisons, and related workflow information. Because this information can be important to your business, we are committed to protecting it.

    • We do not sell your personal information.
    • We do not share your information with third parties for advertising or marketing purposes.
    • We do not use your business data for purposes unrelated to providing QuotesFlow.

    This Privacy Policy explains what information we collect, how we use it, and how we protect it.

    QuotesFlow is operated by EMJOMA, which acts as the data controller for the personal information described in this Policy.

    1. Information We Collect

    When you use QuotesFlow, we may collect the following types of information:

    Account Information

    This may include:

    • Your name
    • Email address
    • Company name
    • Login credentials
    • Subscription or billing details, if applicable

    Business and Quote-Related Information

    QuotesFlow may store information you enter into the platform, such as:

    • Supplier names and contact details
    • Supplier pricing
    • Supplier quotes
    • Product details
    • Estimated delivery times
    • Customer quote-related notes
    • Internal team comments
    • RFQ and quote tracking information

    This information belongs to you and your business.

    Usage Information

    We may collect basic technical and usage information to help us improve the platform, such as:

    • Pages or features used
    • Login activity
    • Browser type
    • Device information
    • IP address
    • Error logs
    • Performance data

    Communications

    If you contact us, we may keep a record of your message so we can respond and provide support.

    2. How We Use Your Information

    We use your information only to operate, support, improve, and secure QuotesFlow.

    Specifically, we may use information to:

    • Create and manage your account
    • Provide access to the QuotesFlow platform
    • Store and organize supplier quote information
    • Help your team manage pricing workflows
    • Provide customer support
    • Improve product features and user experience
    • Monitor platform performance and security
    • Send service-related emails
    • Manage billing and subscriptions, if applicable
    • Comply with legal obligations

    We do not use your business data to advertise to you.

    We do not sell your data.

    We do not share your quote, supplier, or pricing information with outside parties for commercial use.

    Legal Basis for Processing

    Where applicable law (such as the EU/UK GDPR) requires it, we rely on the following legal bases to process your personal information:

    • Performance of a contract — to create your account, provide the QuotesFlow service, manage subscriptions, and deliver support.
    • Legitimate interests — to secure the platform, prevent fraud and abuse, monitor performance, improve features, and communicate service-related information.
    • Consent — where you have given us consent (for example, optional cookies or marketing communications). You can withdraw consent at any time.
    • Legal obligation — to comply with tax, accounting, and other legal requirements.

    3. Your Business Data

    The information you enter into QuotesFlow remains your business information.

    This includes supplier contacts, supplier prices, quote requests, product details, customer quote information, notes, and internal workflow data.

    QuotesFlow does not claim ownership of your business data.

    We use this data only to provide the service to you and your authorized users.

    4. Sharing of Information

    We do not sell, rent, or trade your personal information or business data.

    We do not share your information with third parties for their own marketing purposes.

    We may only disclose information in limited cases, such as:

    • When required by law
    • To protect the security or integrity of QuotesFlow
    • To prevent fraud, abuse, or unauthorized access
    • With service providers who help us operate QuotesFlow, such as hosting, email delivery, analytics, or customer support tools
    • With Paddle.com Market Limited ("Paddle"), our Merchant of Record and payment processor, which handles checkout, billing, payment processing, tax compliance, invoicing, subscription management, and refunds for paid plans. Paddle processes personal and billing data as an independent controller in accordance with its own Privacy Notice.

    When we use service providers, they are only allowed to process information as needed to provide services to QuotesFlow. They are not allowed to use your information for their own marketing or resale purposes.

    5. Data Security

    We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

    These measures may include:

    • Secure account access
    • Password protection
    • Access controls
    • Data backup practices
    • Monitoring for suspicious activity
    • Limited access to customer data by authorized personnel only

    No system is 100% secure, but we work to protect your information using appropriate safeguards.

    6. Data Retention

    We keep your information only as long as needed to provide QuotesFlow, support your account, comply with legal obligations, resolve disputes, and maintain business records.

    If you cancel your account or request deletion of your data, we will take reasonable steps to delete or anonymize your information, unless we are required to retain it for legal, tax, accounting, security, or legitimate business purposes.

    7. Your Rights

    Depending on where you are located, you may have the right to:

    • Access the personal information we hold about you
    • Correct inaccurate information
    • Request deletion of your personal information
    • Withdraw consent where applicable
    • Ask questions about how your information is used
    • File a privacy complaint

    To make a privacy request, contact us at:

    Email: hello@quotesflow.io

    8. Cookies and Similar Technologies

    QuotesFlow may use cookies or similar technologies to:

    • Keep you logged in
    • Remember user preferences
    • Improve website performance
    • Understand how visitors use the website
    • Protect against misuse or unauthorized access

    You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

    9. Payments

    Payments for QuotesFlow paid plans are processed by Paddle.com Market Limited ("Paddle"), which acts as our reseller and Merchant of Record. When you make a purchase, Paddle collects and processes your billing information (such as name, billing address, email, payment method details, and tax identifiers) to complete the transaction, issue invoices, handle taxes, manage subscriptions, and process refunds.

    QuotesFlow does not store full credit card numbers on its own systems. Paddle processes payment information in accordance with its own Privacy Notice and security standards (including PCI DSS).

    10. Children’s Privacy

    QuotesFlow is designed for businesses and is not intended for children.

    We do not knowingly collect personal information from children.

    11. International Data Processing

    Depending on the tools and infrastructure we use, your information may be stored or processed in Canada, the United States, or other countries.

    When information is processed outside your province or country, it may be subject to the laws of that location.

    We take reasonable steps to ensure that your information remains protected.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    When we make changes, we will update the “Last updated” date at the top of this page. If the changes are significant, we may notify users by email or through the platform.

    13. Contact Us

    For questions, concerns, or privacy requests, contact us at:

    QuotesFlow.io
    Email: hello@quotesflow.io
    Website: https://quotesflow.io